Off-Airport parking customers, regional shared ride shuttle customers to be relocated
Ongoing Airport construction efforts will impact ATL customers who utilize off-airport parking shuttles and regional shared ride shuttles beginning Monday, Aug. 12.
Off-Airport parking shuttles currently pick up customers at the Ground Transportation center just beyond the West Curb. Starting Monday, Aug. 12, those customers will locate their shuttles outside of door LN1. LN1 is located on the North lower level, adjacent to the North parking garage. Signage will be prominently displayed directing passengers to the North Terminal escalators leading down to LN1. Friendly customer service representatives wearing bright green jackets will also be on hand to offer assistance.
The drop-off location for the shuttles — along the North upper outer curb — remains the same.
Regional shared ride shuttle pickup locations will also be relocated on Aug. 12. Currently, these shuttles pick up customers in the Ground Transportation center, just beyond the West Curb. The new location will also be in the West Curb Ground Transportation center behind the hotel shuttle aisle. Customers with questions are urged to follow signage and engage customer service representatives in the area.
More changes involving the West Curb and shuttle locations will take place this fall. The Airport will update customers as these changes approach.